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Click here to experience the on hold evolution!
Dacon Professional Recording Services are associate partners of BT Convergent Solutions . We have been supplying professional recording services to the telecom industry for the last 8 years. Our exciting and dynamic portfolio provides you with the opportunity to present a professional telephone profile and our experience ensures a total commitment to your contact management.
From small businesses to large call centres, our products and services are tailor-made to reflect your marketing strategy and maximise the efficiency and effectiveness of your telephone system.
All recording takes place in our purpose built digital studios in order to achieve the highest quality recordings possible.
So... What exactly do we do?
Using our creative Scripting team, experienced Voice Over Artists and dynamic recording engineers we provide:
Messages and Music On Hold [more]
Transform your telephone system into a virtual shop-window using carefully scripted marketing messages on hold. Mix your messages with a carefully selected track from our extensive music library and you have an innovative and exciting addition to your current marketing strategy.
Telephone System Announcements [more]
From the moment your customers dial your business, Professional Recording Services ensures a professional contact management profile. We specialise in scripting, recording, and loading telephone system announcements for the following applications:
- Front End Greetings/Auto-Attendant
Thank you for calling, please hold and our next available agent will be with you shortly...
- Night Messages
Thank you for calling, our offices are now closed. Please call back during office hours or press 1 to leave a voicemail message.
- Automatic Call Distribution
For technical support, please press 1, for our accounts department, please press 2, for our sales department, please hold.
- Interactive Voice Response
If you would like to change your PIN, please say YES after the tone.
- Voicemail Greetings
You have reached the voicemail box of John Smith, please leave your message after the tone.
Hardware
Professional Recording Services also supply the following hardware:
- Musicall LE - Digital Message On Hold Player
- Musicall - Digital Messaging On Hold Player and Recorded Announcer
- Audio Transfer Isolator - Audio Playback/Recording Interface for loading messages to your announcement hardware and recording from your telephone system.
Consultancy
We also offer a thorough consultancy service whereby we will happily visit your premises and review your call handling requirements.
Hardware Compatability
We supply recordings on all media in all formats for BT and non-BT hardware including:
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